Hey there! Remember the last time you reached out to a company and got a robotic reply? Yeah, we hate that too. At appareldot Ventures, every email lands in the inbox of a real human—often even our founder, who’s been known to reply with personal notes (and the occasional emoji). Crazy, right?
Honestly, we’re not just saying that. Last year, a customer’s feedback about our sizing charts led to a complete redesign—and a 30% drop in returns. So whether you’ve got a question, a rant, or just want to chat about that one shirt you can’t stop wearing, we’re all ears.
Prefer typing? Our live chat (bottom right corner) is manned by actual humans during business hours. No bots, we promise.
Back in 2018, our founder spent three days replying to 500+ customer emails after a system glitch. Exhausting? Absolutely. Worth it? 100%. That’s when we decided: if we’re going to build a brand people love, we’d better listen like humans first.
P.S. Not sure who to contact? Just hit ‘send’ anyway. We’ll make sure your message finds the right person—even if it’s just to say ‘thanks’ for that hilarious cat meme you attached.
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